We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at WhatsApp: 01035710911


You can always contact us for any return question at WhatsApp: 01035710911

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mahmoudmmkhalil21@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us : 01035710911

You can always contact us for any return question at : 01035710911

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mahmoudmmkhalil21@gmail.com.

Warranty, Replacement & Refund Policy

At Compu Trade, we are committed to providing our customers with reliable products and excellent service. Please review the following warranty, replacement, and refund terms:

1. Replacement Warranty

• All products covered by our warranty are eligible for replacement within one month (30 days) from the date of purchase, subject to the warranty terms.

• A product may be replaced if it has a manufacturing defect or technical failure, after inspection and confirmation that the issue was not caused by misuse.

• The product must be in acceptable physical condition and must not have been burned, broken, physically damaged, or modified by the customer.

2. Warranty Exclusions

The warranty does not cover products that have:

• Been burned or damaged due to electrical issues, incorrect voltage, or improper connections.

• Physical damage, cracks, broken components, or damage caused by misuse.

• Signs of opening, modification, repair, or tampering by unauthorized persons.

• Damage resulting from improper installation, incorrect usage, or failure to follow the manufacturer's instructions.

In such cases, the product will be considered out of warranty, and the customer will not be eligible for replacement or refund under the warranty.

3. Refund Policy

• Customers may request a refund within 3 days from the date of purchase, provided that the product is in its original condition and has not been used, installed, damaged, or modified.

• Refund requests are subject to product inspection and approval by Compu Trade.

• Once the product has been inspected and confirmed to meet the refund requirements, the refund will be processed accordingly.

4. Important Notes

• The original purchase invoice must be provided for any warranty, replacement, or refund request.

• All warranty and replacement claims are subject to technical inspection by Compu Trade.

• Any damage caused by misuse, burning, physical damage, improper installation, electrical issues, or unauthorized modification will void the warranty.

• Products that are confirmed to be damaged by the customer are not eligible for replacement or refund.

Compu Trade
Your trusted partner for PC components and technolog